Terms of Service
Welcome to the website of Clinomed Inc. (“Clinomed,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and any related communications with Clinomed Inc.
By using our website or purchasing products from us, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About Clinomed Inc.
Clinomed Inc. is a medical supply company based in Miami, Florida. We provide medical supplies and related products to individuals, healthcare providers, caregivers, businesses, and organizations.
Our products and services may be updated, modified, or discontinued at any time without prior notice.
2. No Medical Advice
The information provided on our website is for general informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.
You should always consult a licensed healthcare professional regarding medical conditions, treatment decisions, product suitability, or proper use of medical supplies. Clinomed Inc. does not provide medical, clinical, or emergency healthcare services.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, images, pricing, availability, and specifications. However, we do not guarantee that all website content is complete, current, or error-free.
Product packaging, labeling, instructions, availability, and manufacturer specifications may change. Customers are responsible for reviewing all product information, instructions, warnings, and manufacturer guidelines before use.
4. Orders and Purchases
When you place an order with Clinomed Inc., you agree that all information you provide is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:
- Product availability
- Pricing or listing errors
- Suspected fraud or unauthorized activity
- Restrictions related to certain medical products
- Incomplete or inaccurate customer information
An order is not considered accepted until it has been confirmed by Clinomed Inc.
5. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.
Payment must be received and approved before an order is processed or shipped. By submitting payment information, you represent that you are authorized to use the payment method provided.
Clinomed Inc. is not responsible for fees charged by your bank, credit card provider, or payment processor.
6. Shipping and Delivery
Shipping times, delivery dates, and availability are estimates only and are not guaranteed. Clinomed Inc. is not responsible for delays caused by carriers, weather, supply chain disruptions, incorrect shipping information, or circumstances beyond our control.
Risk of loss may transfer to the customer once the product is provided to the shipping carrier, unless otherwise required by applicable law.
7. Returns, Exchanges, and Refunds
Due to the nature of medical supplies, certain products may not be eligible for return or exchange, including but not limited to opened, used, sterile, customized, hygiene-related, or special-order items.
Returns or exchanges may be accepted only in accordance with our posted Return Policy. To request a return, customers must contact Clinomed Inc. within [insert number] days of receiving the order.
Approved refunds will be issued to the original payment method unless otherwise agreed.
8. Product Use and Responsibility
Customers are responsible for selecting products appropriate for their needs and using all products safely and according to manufacturer instructions.
Clinomed Inc. is not responsible for injury, misuse, improper storage, improper installation, allergic reactions, adverse outcomes, or failure to follow product instructions or healthcare provider recommendations.
Some products may require professional training, licensing, prescription, authorization, or supervision. Customers are responsible for complying with all applicable laws, regulations, and professional requirements.
9. Prescription or Restricted Products
Certain medical supplies or devices may be subject to prescription, licensing, regulatory, or other purchasing restrictions. Clinomed Inc. reserves the right to request documentation, refuse a sale, or cancel an order when required or appropriate.
Customers agree not to purchase or use restricted products unless they are legally authorized to do so.
10. Website Use
You agree to use our website only for lawful purposes. You may not:
- Use the website for fraudulent, harmful, or illegal activity
- Attempt to interfere with website security or functionality
- Copy, scrape, reproduce, or misuse website content without permission
- Submit false, misleading, or unauthorized information
- Use the website in a way that violates applicable laws or regulations
We reserve the right to restrict or terminate access to our website at any time.
11. Intellectual Property
All website content, including text, graphics, logos, images, layout, design, product descriptions, and other materials, is owned by or licensed to Clinomed Inc. and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission from Clinomed Inc.
12. Third-Party Links
Our website may contain links to third-party websites, manufacturers, payment processors, delivery services, or other external resources.
Clinomed Inc. is not responsible for the content, policies, products, services, or practices of third-party websites or providers. Accessing third-party links is at your own risk.
13. Privacy
Your use of our website may involve the collection of personal information. Please review our Privacy Policy for information about how we collect, use, and protect personal information.
If Clinomed Inc. handles protected health information on behalf of healthcare providers or covered entities, additional privacy and security requirements may apply under HIPAA. HHS explains that covered entities and their business associates must protect health information and may need written business associate agreements in certain situations.
14. Disclaimer of Warranties
To the fullest extent permitted by law, our website, products, and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
Clinomed Inc. does not guarantee that:
- The website will always be available or error-free
- Product descriptions or images will be free from errors
- Products will meet every customer’s specific needs
- Any product is suitable for a particular medical condition or purpose unless expressly stated by the manufacturer
Manufacturer warranties, if any, are provided by the manufacturer and not by Clinomed Inc., unless otherwise stated in writing.
15. Limitation of Liability
To the fullest extent permitted by law, Clinomed Inc. shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.
This includes, but is not limited to, damages related to product misuse, delivery delays, website errors, loss of data, lost profits, business interruption, or reliance on website information.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
16. Indemnification
You agree to defend, indemnify, and hold harmless Clinomed Inc., its owners, employees, representatives, suppliers, and partners from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of our website or products
- Your violation of these Terms
- Your misuse of products
- Your violation of any law or third-party right
- Information you provide to us
17. Compliance with Laws
You agree to comply with all applicable federal, state, and local laws, rules, and regulations related to your use of our website, purchases, and product use.
This includes any applicable healthcare, privacy, medical device, prescription, resale, tax, shipping, import, export, and consumer protection laws.
18. Changes to These Terms
Clinomed Inc. may update these Terms at any time. Changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted means you accept the updated Terms.
19. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from these Terms, our website, products, or services shall be handled in the appropriate state or federal courts located in Miami-Dade County, Florida, unless otherwise required by law.
20. Contact Us
For questions about these Terms, please contact us:
Clinomed Inc.
Miami, Florida
Email: medical@clinomed.com
Phone: 305-633-4225
Address: 3271 NW 7th St #101, Miami, FL 33125